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Matching Expectations Print

This is a photo of a young medical employee

Unlike other generations, youth have grown up receiving constant feedback and encouragement which has fostered high performance and high maintenance personalities. Youth often have the following expectations from their workplace:*

  1. High expectation of self – Young people strive to work faster and better than other workers.
  2. High expectations of employers – Young workers want fair and direct managers who are involved in professional development.
  3. Ongoing learning – Young workers seek creative challenges and view co-workers as resources from whom to gain knowledge.
  4. Immediate responsibility – Youth want to make important decisions early on.
  5. Goal oriented – Youth want small goals with tight deadlines so they can build up ownership of tasks.1

Source: Stephanie Armour, USA Today


gi_59164_smartforceTo learn more about the expectations that youth have from their workplace check out the How Do I Manage the Expectations of Gen-Y Employees? course in the Gen Y course bundle on Smartforce NL at


Please click Next for a list of the top things you need to know about young workers.